Accessibility on Cambridge One

At Cambridge University Press & Assessment (‘Cambridge’), we want everyone who visits Cambridge One to feel welcome, find the experience rewarding and find the learning materials accessible. We are committed to making Cambridge One as accessible as possible. To help us make it a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.2. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). The target for Cambridge One is level AA and we are currently actively working on implementing the guidelines.

Available Accessibility features

We want as many people as possible to be able to use this website. That means you should be able to:

  • consistent all text and non-text elements
    • Consistent elements throughout sites, e.g. navigation, iconography, styles, general layout etc.
  • zoom in up to 400% without the text spilling off the screen
    • CTRL + can be used to magnify the text. The text will reflow to fit the page. In-built browser zoom function can also be used.
  • navigate most of the website using a keyboard or speech recognition software
    • Page Titles and headings are unique and descriptive of the page following a logical heading structure.
    • The reading and navigation order is logical, intuitive and consistent.
    • All the pages follow a logical navigation order using a keyboard with visual keyboard focus.
    • Tap targets and buttons have minimum 48x48 pixel area for tapping.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
    • Error and validation messages are clear and intuitive, providing instructions and suggestions to users.
    • Buttons and Links have proper labelling to describe the function of button or link.
  • Audio and Video content types are supported for low vision users, including;
    • Audio does not start automatically and can be stopped, paused and muted.
    • Synchronized transcripts are available for pre-recorded audio and videos.
    • Synchronized captions are present for videos.
  • skip directly to main content from almost all pages of website.

How accessible this website is:

The majority of this website is fully accessible, and we run regular audits to identify new problems. However, we know some parts of this website are not fully accessible:

  • Some eBooks are not fully accessible to screen reader software
  • Some of the content, including audio and video files, in our older courses are not fully accessible and may not include synchronized transcripts and captions.

Feedback and contact information

If you have any further questions on accessibility or have difficulty using Cambridge One, please get in touch. The best way to reach us is to submit a request via our Contact Us form, which will put you in touch with our Technical Support team. If you are unable to complete the form or prefer to contact us by phone, you can reach us on: UK +44 01223 326098 or US +1 844 682 0042

We'll consider your request and get back to you as soon as possible.

Technical information about this website’s accessibility

Browser support

Cambridge One website has been cross-platform and cross-browser tested. It is optimized for modern browsers including Microsoft Edge, Mozilla Firefox, Apple Safari, Google Chrome. Older browsers may offer limited functionality.

Mobile device support

Cambridge One website is responsive, it re-organizes itself depending on the screen size and orientation of the device being used to view it. We test the experience on various devices including most popular IOS and Android phones and tablets.

We’ve also made the website text as simple as possible to understand.

The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.2] AA standard. This website is partially compliant with the [Web Content Accessibility Guidelines version 2.2 AA standard.

Requests for the Reading Impaired

Cambridge is committed to providing accessible titles in e-book format to both individuals and institutions. This service is available on demand via our Accessibility Request Form

Accessibility Request Form

Voluntary Product Accessibility Templates (VPAT)

The Voluntary Product Accessibility Template (VPAT) is a document which evaluates how accessible a particular product is according to the Section 508 Standards in the US. It is a self-disclosing document produced by the vendor which details each aspect of WCAG 2.2/Section 508 requirements and how the product supports each criteria.

To request the latest VPAT report for Cambridge One use the Contact us form.

How we test this website

This website undergoes regular testing against the above guidelines by development and quality assurance teams. Working with in house accessibility specialists, any actions derived from the testing are taken and prioritized into our future work.

This website was last tested in Feb 2025 against the WCAG [2.2 ] AA standard.

The test was carried out by Digital Accessibility Centre (DAC), an organization which tests apps and websites to ensure compliance with web standards. The most viewed pages were tested using accessibility testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.

This statement was last reviewed and updated on 30th April 2025.